Organisational design & organisational development
We ensure that strategy and organisational environment go hand in hand in the best possible way. Together, we create the right design, pilot it and roll it out. During regular operations, we support you in fine-tuning the design.
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In the spotlight: sparring when setting up steering systems
Project:
Challenge
Organization in the social sector - support for people with learning difficulties and people with disabilities.
approx. 1,300 employees
Division management with around 8 direct reports and a total of around 90 employees takes over the vacant position and finds numerous weaknesses in the composition of the teams, sometimes poor motivation for work & sometimes serious grievances in the work done. Management and representative representatives are highly dissatisfied with the status quo (NPS = 10)
Goal
After 1 year:
- Create clarity for the most important levers for change
- Increasing stakeholder satisfaction to an NPS of > 15
Measures
- Intensive sparring through executive coaching in order to cluster key levers from self-perception and to define options for action, including in particular: staffing, expectation management towards some team leaders, self-image & error management, stakeholder management for successful placement of far-reaching planned initiatives
- Shadowing at relevant meetings and during a typical working day at the start of staffing to professionalize management action
- Develop a deputy area manager who can support the teams closer to operational concerns
- Concern-specific team supervisions for selected teams to reflect on cooperation and derive measures
Results
- Individual view area management: The area works excellently
- Positive feedback from other areas that confirm the perception
Time spent
Other projects in which we support changes for companies
