Leadership development & coaching
Leverage strengths and overcome challenges in the Intralab to help teams achieve record-breaking results.
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What we do
Workshops and sparring on feedback and error culture, conflicts, staffing and role clarification
Project:
Challenge
Organization in the social sector - support for people with learning difficulties and people with disabilities.
approx. 8 direct reports and a total of approx. 90 employees
Division management with around 8 direct reports and a total of around 90 employees takes over the vacant position and finds numerous weaknesses in the composition of the teams, sometimes poor motivation for work & sometimes serious grievances in the work done. Management and representative representatives are highly dissatisfied with the status quo (NPS = 10)
Goal
After 1 year:
- Create clarity for the most important levers for change
- Derived schedule
- Supporting teams in implementing the levers
- Increasing stakeholder satisfaction to an NPS of > 15
Measures
- Intensive sparring through executive coaching in order to cluster key levers from self-perception and to define options for action, including in particular: staffing, expectation management towards some team leaders, self-image & error management, stakeholder management for successful placement of far-reaching planned initiatives
- Shadowing at relevant meetings and during a typical working day at the start of staffing to professionalize management action
- Develop a deputy area manager who can support the teams closer to operational concerns
- Concern-specific team supervisions for selected teams to reflect on cooperation and derive measures
Results
- Individual view area management: The area works excellently
- Positive feedback from other areas that confirm the perception
Time spent
Other projects in which we support changes for companies
